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“It was wonderful. Thank you for your talents. What fun.” Jan B.
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“Again thank you for an outstanding performance…I heard many compliments…” ~Debbie Faggart, Richard Petty Driving Experience
“Great show.”Andrew Peterson
“Anyone can do a magic trick…it takes a true entertainer to make it magic.” Dr. Keith Brown
Category Archives: Business
Garbage Can Etiquette
Believe it or not, I have recently had the privilege of helping someone clean an office building a couple nights a week. No, I am not “too good” to do this kind of work and help someone I care about. It is also a good thing to put some extra income in your bank account when you have the availability. I can tell you that this experience has also been an eye-opener on how “for granted” most office personnel take this labor.
One of the way I help is to empty the office trash cans. Exciting..right? LOL. No, not very glamorous or exciting but work that must be done nevertheless. Slapping my earplugs in, turning on Pandora radio, and pushing the big can around the building is how I contribute.
Okay…to the point of this post. Come on folks…there is some logical aspects of your office trash can usage that you should keep in mind.
Here is my little list:
- Hit the can. As big as the trash can is, it amazes me how many of the workers miss it. I know it is because they really don’t care. Someone has to pick up your “misses.” Is it too much to ask for you to actually hit the can?
- Wrap your gum. I am not a major “tree hugger” but I do care about my planet, especially for my son and, hopefully, future grandchildren. It is ridiculous that one has to throw out a perfectly good liner because there is gum stuck to it. What a waist to the company and a harship to our planet. Wrap your gum in paper before you toss it. Not too hard.
- Empty your drinks. Do you have any idea how cheaply made those bags are and how easy they split? Putting liquid in them can only cause problems and extra messes. Be kind, empty before you toss.
Okay, that is the rant of a professional entertainer and speaker who has been helping a friend with a very menial but needed job.
Comments?
Love and blessings,
Dr. Keith
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Posted in Business
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Lessons from Fast-food
Say what you will about the fast food industry but it still remains one of the strongest and most profitable industries in the troubled economy. People line up daily to get their fill of cholesterol, fat, and carbohydrates. Sadly, on some occasions, I am right there with them.
As I was standing in line a couple of days ago to purchase my chicken sandwich, I started thinking to myself, “Why are these places so successful?” That lead me to today’s article.
My main focus will be on a truly successful chain named, “Chick-fil-a.” Why? Because they do things a little differently than most and in truth, their profits continue to climb. But before I do, let me offer three generalities that all of the big players seem to have.
Generalities to the Industry
- Cleaver advertisement and media coverage.
- Recognized branding.
- Consistency throughout company.
Specifics to Chick-fil-a
- Quality food including low-fat choices
- Polite service. It is not unusual to hear, “My pleasure,” when being served.
- Community involvement. They don’t just throw cash as causes, they get involved.
- The main thing is the main thing. Although the company has expanded its menu over the years, the main thing for them is and will continue to be the chicken sandwich. They don’t muddy the waters with burgers or dogs. There is a key business lesson there.
Okay, so as you can see…my lunch trip has given me much to think about. I hope you now have something to “chew” over too.
Wishing you much success in 2012.
Dr. Keith
Posted in Business, Direction, Focus, Plans
Tagged Business, Chick-fil-A, Chicken sandwich
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